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Whatever your business needs, we’ve got the perfect Direct Debit solution for you.

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Software

I need software to process our Direct Debits in-house 

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Training

We need to ensure our Direct Debit knowledge is up to date 

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Direct Credit

I need to send regular payments 

06 Feb, 2024
As a sports club, it’s essential that your off-field performance is exceptional. Whether you’re managing golfers booking tee times or football supporters renewing season cards, a smooth, easy and secure payments experience can make all the difference. In order to deliver that experience, however, a number of challenges must be overcome – and having a reliable and robust Direct Debit set up for your sports club can help. Here’s what you need to be thinking about. Security concerns Sports clubs deal with vast amounts of sensitive customer information – and because of that, payment processing systems must be secure and compliant to industry standards. Payment fraud Sports clubs are susceptible to payment fraud – for example, credit card fraud and unauthorised transactions. To avoid this, robust fraud detection and prevention measures are crucial to minimise and avoid fraudulent transactions, and help protect your reputation, too. Subscription and membership models Some sports clubs offer subscription-based services and memberships, meaning recurring payments, cancellations and renewals are a regular part of the day-to-day. Without a reliable and efficient management system in place, this can be time-consuming and challenging to manage. Refund and dispute resolutions Handling refunds and resolving payment disputes can also take up significant time for your back-office teams. Sports clubs need effective processes in place to efficiently manage any situations that may occur, as well as a deep understanding of customer rights. Having that knowledge of processes and entitlements significantly strengthens your organisation – as well as ensuring your teams can operate as efficiently as possible. Regulatory compliance Sports clubs must follow local and international regulations governing payments and data protection. By staying compliant with laws and regulatory bodies, you can avoid legal issues and maintain trust with your fan and customer bases. User experience Smooth and easy payment processes are crucial for fan satisfaction. Lengthy processes can lead to customers abandoning their shopping carts, so by prioritising a positive online purchase experience, you can help keep fans happy. Integration with ticket systems Integrating payment systems seamlessly with ticketing can be difficult, however, it’s an essential part of delivering that stellar online experience. By ensuring your payments system and ticketing system are fully in sync, you have clear, real-time visibility on income, making reconciliation and forecasting simple.  Ten must-have features your sports club Direct Debit provider must have Security and compliance that meet local and international regulations Reliable and stable payment platforms/processes User-friendly interface The ability to integrate with existing software Customisation and flexibility Clear and transparent pricing Active customer support Effective reporting and analysis tools Final thoughts on choosing a Direct Debit provider for sports clubs Addressing the challenges outlined above is essential in order to meet the expectations of your fans and customers, who expect their club to have the highest of standards. A secure and reliable payment processing system, robust cybersecurity measures and commitment to providing a positive experience for fans throughout the transaction process is a fundamental part of meeting those expectations. By choosing your sports team’s DIrect Debit partner carefully, you can seriously boost your off-field game.
a nurse is hugging an older woman on a couch
24 Nov, 2023
LOROS (the Leicestershire & Rutland Organisation for the Relief of Suffering) provides free, high-quality and compassionate hospice care in the Leicester, Leicestershire and Rutland area for terminally ill adult patients, their families and carers.
Missing data fields on laptop
12 Apr, 2023
When it comes to Bacs processing, errors within files can be expected – however, some mistakes are more common than others and can easily be avoided. By avoiding these common Bacs file mistakes, you can save time and ensure successful transactions without any issues. Here are the most common Bacs file mistakes to watch out for.
06 Apr, 2023
If you are using Direct Debits to collect donations for your charity, delaying collection can lead to a serious loss of revenue. In this article, we'll explore how you can optimise your collection schedule and use the Automated Direct Debit Instruction Service (AUDDIS) to maximise your revenue. AUDDIS sends Direct Debit instructions to banks electronically.
Calling a customer
05 Apr, 2023
At some point, you may encounter customers who cancel their Direct Debit without informing you. It can be a frustrating issue to deal with, especially if the customer has also requested a refund for the last few months’ payments. To help you navigate this situation, we’ve compiled some key points to keep in mind.
Colleagues discussing a re-present unpaid Direct Debit solution
05 Apr, 2023
Every organisation understands the importance of cash flow – and, if you've ever had Direct Debits returned unpaid, you will also understand the frustration and financial impact that it can cause. Fortunately, there is a solution – re-presenting the Direct Debit.
Customer setting up a Direct Debit on mobile phone
05 Apr, 2023
If you’re new to the world of Direct Debit, you may be wondering what the Direct Debit Guarantee is all about. In short, it’s a protection that offers peace of mind to both Service Users and Payers.
Charity payment
05 Apr, 2023
When it comes to receiving payments from members or donors, should you ask them to pay by Standing Order or Direct Debit? The answer is simple: Direct Debit is a more efficient and secure payment method that offers clear advantages to both the organisation and the individual. Here are some reasons why you should consider Direct Debit for your charity or membership organisation.
Direct Debit being set up on a laptop

Our products and services make Direct Debits a breeze

Timely and accurate Direct Debit collection is critically important for many businesses. But, without the right tools and knowledge, Direct Debits can quickly become an admin nightmare.

 

We help businesses easily sign customers up, process payments, and ensure predictable cash flow with less work – and we help keep your knowledge and training up to date, too.

We help more than 1,000 businesses get paid easily through Direct Debit

What you get when you choose ClearDebit

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Reduce failed and late payments

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A reliable cash flow

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More efficient processes

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Compliance handled

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Peace of mind

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Up-to-date knowledge

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Why your customers will love Direct Debit

  • Saves them time and effort every month


  • Makes it simple to manage all of their regular payments


  • No risk of late payment penalties or charges


  • They’re protected by the Direct Debit guarantee


  • Helps them budget
Customers loving ClearDebit

Latest ClearDebit news and insights

06 Feb, 2024
As a sports club, it’s essential that your off-field performance is exceptional. Whether you’re managing golfers booking tee times or football supporters renewing season cards, a smooth, easy and secure payments experience can make all the difference. In order to deliver that experience, however, a number of challenges must be overcome – and having a reliable and robust Direct Debit set up for your sports club can help. Here’s what you need to be thinking about. Security concerns Sports clubs deal with vast amounts of sensitive customer information – and because of that, payment processing systems must be secure and compliant to industry standards. Payment fraud Sports clubs are susceptible to payment fraud – for example, credit card fraud and unauthorised transactions. To avoid this, robust fraud detection and prevention measures are crucial to minimise and avoid fraudulent transactions, and help protect your reputation, too. Subscription and membership models Some sports clubs offer subscription-based services and memberships, meaning recurring payments, cancellations and renewals are a regular part of the day-to-day. Without a reliable and efficient management system in place, this can be time-consuming and challenging to manage. Refund and dispute resolutions Handling refunds and resolving payment disputes can also take up significant time for your back-office teams. Sports clubs need effective processes in place to efficiently manage any situations that may occur, as well as a deep understanding of customer rights. Having that knowledge of processes and entitlements significantly strengthens your organisation – as well as ensuring your teams can operate as efficiently as possible. Regulatory compliance Sports clubs must follow local and international regulations governing payments and data protection. By staying compliant with laws and regulatory bodies, you can avoid legal issues and maintain trust with your fan and customer bases. User experience Smooth and easy payment processes are crucial for fan satisfaction. Lengthy processes can lead to customers abandoning their shopping carts, so by prioritising a positive online purchase experience, you can help keep fans happy. Integration with ticket systems Integrating payment systems seamlessly with ticketing can be difficult, however, it’s an essential part of delivering that stellar online experience. By ensuring your payments system and ticketing system are fully in sync, you have clear, real-time visibility on income, making reconciliation and forecasting simple.  Ten must-have features your sports club Direct Debit provider must have Security and compliance that meet local and international regulations Reliable and stable payment platforms/processes User-friendly interface The ability to integrate with existing software Customisation and flexibility Clear and transparent pricing Active customer support Effective reporting and analysis tools Final thoughts on choosing a Direct Debit provider for sports clubs Addressing the challenges outlined above is essential in order to meet the expectations of your fans and customers, who expect their club to have the highest of standards. A secure and reliable payment processing system, robust cybersecurity measures and commitment to providing a positive experience for fans throughout the transaction process is a fundamental part of meeting those expectations. By choosing your sports team’s DIrect Debit partner carefully, you can seriously boost your off-field game.
a nurse is hugging an older woman on a couch
24 Nov, 2023
LOROS (the Leicestershire & Rutland Organisation for the Relief of Suffering) provides free, high-quality and compassionate hospice care in the Leicester, Leicestershire and Rutland area for terminally ill adult patients, their families and carers.
Missing data fields on laptop
12 Apr, 2023
When it comes to Bacs processing, errors within files can be expected – however, some mistakes are more common than others and can easily be avoided. By avoiding these common Bacs file mistakes, you can save time and ensure successful transactions without any issues. Here are the most common Bacs file mistakes to watch out for.
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