Welcome To Secure Collections

Trust the experts in Direct Debits

Secure Collections is a BACS approved Direct Debit Bureau which has been trading since 2003. Our extensive knowledge of banking and the BACS rules, combined with strong in-house software/web development skills and experienced bureau staff allows us to solve all your direct debit requirements in a friendly and confidential manner.

Over two hundred customers currently benefit from our direct debit processing services and direct debit contingency.

  • "I've worked with Secure Collections in my past two roles and wouldn't hesitate to recommend them. I was so impressed with them the first time we worked together, I brought them in to work for Sue Ryder when I moved roles. You are in very safe hands when dealing with them. I've found them to be incredibly knowledgeable, honest and willing to go way above and beyond to help clients of all sizes. A genuine pleasure to work with."

    Ross Wiggan (UK Lottery Manager) - Sue Ryder
  • "“As a private dental practice, we have for many years been required to collect a large volume of direct debits. A Direct Debit Bureau can alleviate many of the procedural and technical aspects of collection. Secure Collections however have gone further than this and provide a ‘cloud based’ online facility which allows a busy business owner to set up, print, manage, change, cancel and process their direct debits by simply signing in to the Secure Collections Portal. We have used this for over 8 years and I would highly recommend it to anyone seeking to streamline their direct debit collection processes.”"

    Michael Duffy BDS, MSc -Denpoint Dental Care
  • "St Oswald’s Hospice decided to go the direct debit route for our Lottery and Regular Giving in 2006. Secure Collections were the logical partner for us as they offered a full service between the Hospice and the banking system including payments, cancellations and amendments. We have found them to be ever the professionals with an efficient and friendly team whose customer service is first class and it has been very relaxed and easy to form a very good working relationship with them. "

    Ed Hollyman (Regular Giving Coordinator) - St Oswald's Hospice
  • "‘Alnmouth Golf Club have worked with Secure Collections for over nine years and from the outset they have provided a very professional service, providing a stress free DDR collection service for the Club with an easy to use system. We now have over 300 members who take advantage of the service making our Subscription collection procedures more efficient and less time consuming’"

    Peter Simpson - Club Manager
  • "Secure Collections were recommended to us by a third party and I am so pleased they were. Over the three years we have worked together they have helped to streamline our Direct Debit processes through their support and knowledge. Their small team are always on hand offering excellent levels of professional and friendly service and I would not hesitate to recommend Secure Collections to anyone."

    Rowan Bangs - Essex Cricket
  • "Top class service from a company who knows what they are doing. Working with Secure Collections for more than 5 years now. I have found them very reliable at all times. Always receive the best support and their job is always spot on. Nothing is too much to Secure Collections when it comes to work and customers."

    Hossain Chowdhury ACCA - Baskeys (stress free student accommodation)
  • "Hurlston Hall have used the services of Secure Collections since 2006. During this time we have found them to be knowledgeable, reliable, supportive and friendly. A feature has been the stability of the staff who continuously give us a great service. We hope to continue our association for a long time to come."

    Walter Armstrong - Hurlston Hall Golf & Country Club

Direct Debit Bureau

Managing and collecting direct debits can be a demanding process and a distraction from your core business activities. If you have or can obtain your own Service User Number (bank sponsorship to collect direct debits) then we can provide a cost effective solution to your direct debit requirements. Contact us today to discuss a solution that suits your needs,

Direct Debit Contingency

Companies and other Bureaus that collect direct debits or distribute payments are at risk from system failures. If your business continuity plan is not as robust as it should be, we can provide a contingency service which is an invaluable insurance against those unwanted business interruptions. Ring us to hear how it works and how other companies use Secure Collections for peace of mind.

Credit & Payroll Distribution

We work with a number of payroll companies, accountancy firms  and organisations to distribute weekly and monthly staff payroll and credit payments to suppliers, via BACS. The process is simple and cost effective to use providing productivity gains for your finance department.

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